Order Fulfillment Policy
Order Fulfillment Policy
Most in-stock items will be shipped within 24-48 business hours. Once your order is processing and sent to the warehouse it cannot be edited or canceled. HobbyTron.com guarantees that you will get a new working product(s) or you can return the product(s) for replacement. Color, frequency, and packaging may vary. The policy does not cover any free gift items. Occasionally items run out or are discontinued from a specific manufacturer. We reserve the right to send items of equivalent function in order to fill your order in a timely manner.
Any Free Items or Monthly Giveaway Items are limited to one per order, per shipping address. In some cases, such as during the rush before Christmas, we reserve the right to upgrade your order to an item(s) that is completely different but that is lots of fun - hand-picked by our experts to get you a fun gift in a timely manner. If you are unhappy with the exchanged or upgraded item, you can return it unopened per the usual policies.
Price Adjustment Policy
Hobbytron does not adjust prices on items that go on sale at a later date.
Frequently Asked Questions
Your package will be processed within 48 business hours after the purchase and shipped. If you purchased the rush order we will process your order within 24 business hours and ship! Once you place your order, you will get a free tracking code so you can track it until it reaches to your address!
Our sales are typically very short. With the high level of orders we’re currently experiencing, it’s likely that most sales will end sooner because of our limited supply.
You will receive your tracking info a few days after placing your order. If you can’t find it for any reason, simply email ussupport@hobbytron.com and we’ll send you a unique link.
The majority of our products come with a product manual that will help you with anything that you need. Additionally, you can find videos of most of our toys on YouTube or on our website. If you need additional assistance don't hesitate to reach out to our very knowledgeable customer team!
Our team is happy to help! You can reach us at support@hobbytron.com. Please allow 24-48 business hours for a response.
For sure! We own all the rights to produce, sell and ship all the products.
Fantastic
This is a fantastic RC indoor Spider-Man Flying Figure a real value and a lot of fun. Thank you love it. Shipping was excellent keep up the good work I'm buying more to give as presents I'm sure they will love them too.
Emmet B.
😊
Emmet B.
Very Happy
Bought this as a gift for a friend's daughter. It was such a great toy for the little girl. We all ended up playing with it and found the controls easy to use. It did crash a few times but seemed to be pretty durable. It was nice to have something that was fun for all ages.
Margarete B.
👍
Margarete B.
Great
This is my first time to purchase one of these products. It appears to work very well. I'm still learning how to fly it. The controls are very sensitive. It is very enjoyable. My cats expressions while I fly it are more enjoyable than actually flying the Spider Man Figure.
Pamela W.
❤️
Pamela W.
