We have a 45-day return policy, which means you have 30 days after receiving your item to request a return.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we'll send you the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
28777 Witherspoon Parkway
Valencia, Ca 91355
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received your return, and let you know when you should expect your refund. Once approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund. Please note, we do not refund shipping costs.