Contact Us

Track Order: Order Status

Hours: We are processing your inquiries as quickly as possible. Due to the high call and email volume it is taking longer than normal to process. Please allow an additional 2-3 business days. Thank you for your patience in this matter. Customer Service Hours:
9:00 am - 5:00 pm Mon - Fri. PST
*After hours please feel free to leave a message with our answering service or on our voicemail and we will return your call within three business days.

Phone: (818) 675-9000
(For Online Purchases Only)

Fax: (818) 675-9002

Email: Click Here to Submit Your Question By Email.

Request RMA
(Return of Merchandise Authorization):
Click Here To Request RMA

Missing Parts Request: Click Here to Request Missing Parts

Our Shipping Address:
28904 Avenue Paine
Valencia, CA 91355

To check on an order either view Order Status or email Customer Service.


Your order is safe with! Our site is completely secure. Here are some of the top-notch organizations, engineers, students and employees that have purchased from via phone, mail or Internet: NASA, US Naval Academy, Boy Scouts of America, MIT, Harvard, Intel, Dell, Compaq, many churches, and schools from Elementary to University level.


Shipping Quotes: For 1-2 cases, please order online. For larger orders please call for a custom quote based on zip code and quantity.

Quality: All of our toys have a 45 Day True Warranty.

Prices: We can offer the lowest prices because of our large volume. We can beat any price - just give us a call!

For small quantities please order online. In order to give you the best price all sales are final. We do not accept returns or cancellations on wholesale purchases.

Samples: If you need samples please order off the retail pages for fast delivery, or cases below.

Payment: All orders must be pre-paid by credit card, money order, or bank wire transfer ($25.00 fee).

Contact Info: E-mail

Delivery time: We ship via FedEx or LTL, delivered in 3-5 business days.

Miscellaneous Details

Can't find what you are looking for? Email Customer Service.

Do you have a web site? You can earn extra cash by sending people to our site! We'll convert it to sales and pay you. Click HobbyTron Affiliate Program for more information!

View our HobbyTron Policies to learn more.

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Safe & Secure online shopping guaranteed.

Safe & Secure

45 Day Warranty

Price Match Guarantee

Call our Customer Service at 818-675-9000 if you find a lower price on any of our items we'll match it.*

Need Help? Call our Customer Service Team at 818-675-9000. They can help with any questions you may have.

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© 1995-2018, All material on this site is copyrighted by or the product itself.
*Call our Customer Service at 818-675-9000 if you find a lower price on any of our items and we will match it.
Only one coupon code per order. Coupons Exclude: 3DR, Blade, DJI, Horizon Hobby, HPI, Redcat Racing, Traxxas, Sale Items, Daily Deals, Refurbished, Oversize Items, and Wholesale.