HobbyTron.com

RMA (Return of Merchandise Authorization) Request Form

If you are requesting an RMA # for multiple items. Please include them all on the same RMA form.

Required items indicated with *.

Order Number:*
EMail Address:*
Name (on order):*
What is the item number of the product you want to return? (From Order EMail or Invoice):*
What is the Name of the item you want to return? (From Order EMail or Invoice):*
Why do you want to return the item?:*
Was the item taken out of the product box?:*   Yes
  No
How long was the battery charged?:*
Were all batteries connected properly in both the item and radio (if applicable)?:*   Yes
  No
  Doesn't Apply
Did the item work out of the box? If yes, please explain.:*
Did something happen to the item to cause it to stop working (crashed, wet, dropped, dirt, etc.)?:*
Do you have all of the included packaging, manuals, accessories, etc. to return with the item? If no, what items are you missing?:*
Has it been modified or repaired in any way? If yes, please explain.:*

Questions below are only required when requesting a return for an airsoft product.


Does the airsoft item shoot or otherwise function properly?:   Yes
  No
  Doesn't Apply
Is there a BB stuck in the barrel or mechanism of the gun?:   Yes
  No
  Doesn't Apply
Do you hear any noise or rattling inside the gun when it is shaken?:   Yes
  No
  Doesn't Apply
Is the orange tip still on the gun?:   Yes
  No
  Doesn't Apply
Did you drop or otherwise damage the item? If yes, what happened to the item?:
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